FAQs

Nebula Genomics’ mission is to usher in the era of personal genomics by providing access to affordable Whole Genome Sequencing and creating technology to protect genomic data privacy. By enabling affordable personal genome sequencing and secure genomic data sharing, Nebula Genomics will create large genomic datasets that will help advance our understanding of human genetics, accelerate drug discovery and streamline clinical trials. Nebula Genomics was co-founded by genomics pioneer Prof. George Church. Our offices are located in San Francisco and Boston, two global centers of tech and biotech innovation.

We offer the most affordable Whole Genome Sequencing on the market. We also provide regularly updated, comprehensive reporting and powerful tools to explore your genomic data. Additionally, as the leading privacy-focused person genomics company, we enable our users to benefit from personal genome sequencing without risking their privacy.

Researchers can use genomic data to understand the causes of diseases and develop new drugs. We created Nebula Genomics to accelerate genomic data generation, incentivize data sharing, and make large datasets easily accessible. By enabling our users to share their genomic data securely, we want to help advance medicine and improve healthcare.

Whole Genome Sequencing is the current gold standard for genetic testing. While most other commercially available DNA tests (e.g. 23andMe and AncestryDNA) read your DNA at about 600,000 positions (~ 0.02%), Whole Genome Sequencing reads out over 6,000,000,000 positions in your genome (~ 100%^*). This generates a thousand-fold more information that is also more accurate, enabling more comprehensive reporting on traits and ancestry.

You can purchase Whole Genome Sequencing from Nebula Genomics. We will send you a sample collection kit and, after receiving your sample back from you, we will extract, sequence, and analyze your DNA.

We sequence genomes using high-throughput MGI DNBSEQ-T7 DNA sequencing machines.

We align your sequencing data to the hg38 version of the human genome using a GATK-based pipeline.

Yes! Please contact us at partners@nebula.org.

Nebula Explore is the name of our reporting service for Whole Genome Sequencing. Nebula Explore includes access to all your data, regular updates based on the latest scientific discoveries, advanced ancestry analysis, and powerful genome exploration tools.

Nebula Research Library is a collection of research studies that have been curated by the scientists at Nebula Genomics. With the Nebula Research Library, you will be able to stay up to date with the latest research in human genomics and learn how it applies to you. You can explore the current content of the Nebula Research Library on our blog.

For many studies in the Nebula Research Library, we calculate personal genetic scores based on your genetic information. Your personal genetic score is the collective effect of multiple genetic variants present in your genome. To help you interpret your personal genetic scores, we calculate percentiles that tell you how your personal genetic scores compare to the personal genetic scores of other Nebula Genomics users. A high percentile means that you have a higher personal genetic score compared to other users. For example, if you are in the 90th percentile, it means that your personal genetic score is higher than 90% of all Nebula Genomics users. However, because our understanding of human genetics remains limited, having a high or low personal genetic score does not necessarily mean you are at a significantly greater or lower risk of diseases. Please speak with your health care provider if you have any questions about the information learned from the Nebula Research Library.

We provide three core exploration tools that empower you to explore your DNA and learn at your own pace. With our gene analysis tool, you can examine any gene of interest and identify relevant genetic variants and mutations. Our variant search tool enables you to search your genome for any genetic variant that has been reported in the literature. Finally, you can use our genome browser to take a direct look at your sequencing data. You can read more about our exploration tools in this blog post (https://blog.nebula.org/international-availability). Exploration tools are available for Deep and Ultra Deep Whole Genome Sequencing only.

For Deep and Ultra Deep Whole Genome Sequencing, we provide information about ancestry collaboration with YFull (available now). In particular, we focus on the analysis of paternal and maternal ancestry. For male users, we sequence the Y chromosome (Y-CHR) that they inherited from their fathers. For both male and female users, we sequence mitochondrial DNA (mtDNA) that was inherited from their mothers. In contrast to other genetic tests (e.g. 23andMe and AncestryDNA), we discover all genetic variants in Y-DNA and mtDNA. We enable our users to easily transfer their genomic data to YFull and get access to one of the world’s largest Y-DNA and mtDNA databases and trace their paternal and maternal ancestry. Basic Whole Genome Sequencing comes with basic, autosomal ancestry reports.

Yes! You will be able to download all your genomic data. This includes your CRAM and VCF files.

Yes! We support the upload of 23andMe and AncestryDNA files. Our reporting service for users who upload data is called Nebula Expand. It is called that because we take your 23andMe or AncestryDNA data and greatly expand using a statistical model that predicts genetic variants at positions that have not been read out directly. We then analyze your expanded data and make all the content in the Nebula Research Library available to you! You can explore the current content of the Nebula Research Library in our blog.

You are charged for sequencing ($99 for Basic, $299 for Deep and $999 for Ultra Deep Whole Genome Sequencing) immediately after purchase. You are charged your first subscription fee when your sample has been sequenced and your results are ready.

We charge a subscription fee because our reporting is highly dynamic. We regularly add new reports based on the latest scientific discoveries and our data exploration tools empower you to answer any question about your DNA.

You lose access to your reports and data exploration tools. However, you retain access to your genomic data and can download it anytime.

Yes! We ship our sample collection kits to almost every country in the world. A complete list can be found here (https://blog.nebula.org/international-availability).

We will send you a cheek swab. You will collect a sample of your DNA by rubbing the swab against the inner side of your cheek.

Yes. You can find the instructions here (https://nebulagenomics.zendesk.com/hc/en-us/articles/360037455332-Registering-your-DNA-Collection-Kit). We recommend registering your sample collection kit before sending it back to us.

If you are located in the United States, you will be provided a prepaid return label. If you are located outside the United States your return label will not be prepaid and you will have to pay for shipping yourself.

For orders in the US, the return postage is pre-paid and labeled on the provided envelope. For international orders, you will need to provide your own postage with the following return address: Nebula Genomics 711 Stewart Ave suite 200 Garden City, NY 11530, USA

Your genomic data and reports will be made available through your Nebula Genomics account.

On average, you can expect to receive your sample collection kit within two weeks after ordering. After we receive your sample, your results will be available in an average of 12-14 weeks.

Contact the Shipping provider linked in your packge tracking email and give them the tracking number to your order to locate your package. If they are not able to locate the package, contact support@nebula.org with their response and we will provide additional assistance.

Nebula Genomics is the leading privacy-focused personal genomics company. Our mission is to create technologies that will enable our users to benefit from biomedical research and contribute to future discoveries without compromising their privacy. We have the GDPR Privacy Shield certification, we regularly audit the labs of our sequencing partners, and we develop technology to empower our users to stay in control over their personal genomic data. Our work on genomic data privacy has been published in multiple academic journals and is available on our website (https://nebula.org/technology/).

Our Privacy Policy can be found here: https://nebula.org/blog/privacy-policy/

Our Terms of Use can be found here: https://nebula.org/blog/nebula-customer-user-terms-of-use/

Our Refund Policy can be found here: https://nebula.org/blog/refund-and-cancellation-policy/