Regain review – Relationship counseling online?

Regain Counseling Review Summary

Regain Counseling is a therapy option for relationships offered through Betterhelp. Learn more in our Regain Counseling review!

Fiyin Ebemidayo, B.S.

Regain logo


Regain Counseling is a relationship-focused online therapy platform. It is reasonably priced, and its service is accessible to individuals or couples, even if they are in different locations. Some customers report having difficulty finding appointment times. The therapists also have limitations in that they can only engage in counseling and not diagnosis.


7 Facts about our Regain Therapy Review

  1. Location: Mountain View, CA
  2. Services: Online relationship therapy platform
  3. Cost: $65 to $90 per week
  4. Technology: The website serves as a platform to connect users with licensed therapists
  5. Counseling available: Yes, Regain provides counseling through licensed therapists, specializing in relationship and couples therapy
  6. How it works: Customers complete an online questionnaire, invite their partner if preferred, and begin therapy
  7. Alternative Products: Nebula Genomics offers 30X Whole Genome Sequencing that decodes 100% of your DNA and gives reports on diet and much more!

This review is written with the intent to be as unbiased as possible. However, it represents the opinion of an individual reviewer and is therefore subjective. Furthermore, at Nebula Genomics we seek to educate the public about the benefits of Whole Genome Sequencing. Information about our Whole Genome Sequencing DNA test is therefore incorporated into the review.

January 24, 2024

Pros and Cons


  • Accessible online platform  
  • Anonymity and privacy  
  • Specialized relationship therapists  
  • Reasonably priced
  • Partners can join from different locations


  • Inconsistent therapist availability  
  • Some customers report problems finding appointment times
  • Therapists can’t provide a diagnosis or prescribe medications
  • The company does not accept insurance or FSA/HSA


Regain is an online therapy platform specializing in relationship and marriage counseling. With a network of licensed therapists, the platform facilitates secure and confidential counseling sessions. Whether dealing with communication issues, trust breaches, or seeking enhancement in relationship quality, Regain caters to those looking to improve the quality of a relationship with another person through therapy.

Regain Therapy homepage
Regain Therapy homepage

Regain is owned by BetterHelp and was founded in 2016. BetterHelp, and by extension Regain, is spearheaded by CEO and founder Alon Matas, who established the platform to make professional counseling accessible, affordable, and convenient. 

Alon Matas has a robust background in the tech industry and a personal understanding of the importance of mental health support. He has led the platform to bridge the gap between technology and professional mental health services.

Did you know that most mental health disorders have some genetic component? Nebula Genomics offers Whole Genome Sequencing, a complete DNA test that decodes 100% of your DNA. Whole Genome Sequencing will enable you to learn more about your health than any other DNA test! Click here to learn more!

The Science Behind Regain

Regain operates on the foundational science of psychology and counseling, focusing on relationship and couples therapy. The platform adheres to various therapeutic approaches, such as Cognitive Behavioral Therapy (CBT), widely recognized for its effectiveness in addressing relational issues, and Emotionally Focused Therapy (EFT), known for its success in improving emotional connections among couples. 

The science behind Regain is rooted in providing professional, licensed therapists who utilize evidence-based approaches to navigate the complexities of relationship dynamics. The platform also leverages technology to facilitate secure, private, and convenient online sessions, ensuring that couples can access quality mental health resources that are scientifically proven effective in addressing relationship challenges and enhancing interpersonal skills.

Review of Regain Therapy Products

Regain Therapy offers relationship counseling services. Topics can focus on general relationships, marriage, dating, divorce, individuals, reunification, and discernment.

Licensed therapists certified by their state’s board to provide therapy deliver these services. They all have the necessary training for relationship counseling and at least three years and over 1,000 hours of hands-on experience. Their titles may be:

  • Psychologists (PhD / PsyD)
  • Licensed marriage and family therapists (LMFT)
  • Licensed clinical social workers (LCSW / LICSW)
  • Licensed professional counselors (LPC)

Customers can access this therapy online, providing a convenient and accessible platform for individuals and couples to seek to navigate their relationships. However, online therapists have some limitations. For example, they cannot make official diagnoses, prescribe medication, or fulfill any court order.

How Regain Therapy works

Customers can access Regain through a computer or smartphone, giving couples in different locations access to couples therapy. It is also advantageous for partners whose schedules make it challenging to attend in-person therapy together.

The length of time customers engage with a therapist varies. Some find a few weeks to be most beneficial, while others choose to continue the therapy for the long term.

How Regain Therapy Works

The process is similar to other online therapy platforms. First, customers complete a questionnaire that helps match them with a therapist. Then, the platform matches them based on therapy objectives, preferences, and the issues they’re dealing with. 

The questionnaire covers demographic questions such as gender and age. It also covers things that help match customers to a therapist, such as reasons for seeking therapy. Some selections include improving communication, reducing tension, and divorce or separation mediation.

Sample Regain Therapy questions
Sample Regain Therapy questions

The final questions ask for customer expectations of their therapist and if they prefer therapists with specific demographics. The last page of the questionnaire prompts users to provide their email address and create an account.

Then, they can invite a partner or attend as an individual. They can also add a partner at a later date. The company claims to match most customers with a therapist within 48 hours.

Once matched with a therapist, customers, and the therapist receive a therapy room. In this online space, parties can message each other, schedule live sessions, and complete worksheets.

Live sessions typically run from 30-45 minutes. They can occur as either video, phone, or live chat sessions.

Since Regain Therapy creates a joint account, partners can access all messages sent between one partner and the therapist.

Review of Regain Therapy Cost

The company estimates couples will pay from $65 to $90 weekly. The exact cost depends on several factors, including location, preferences, and therapist availability. Customers are billed every four weeks and can cancel at any time.

Regain Therapy does not work with insurance companies or accept funds from flexible spending accounts (FSA) or health savings accounts (HSA).

Review of Regain Therapy Privacy Policy

Regain Therapy emphasizes transparency and user privacy through its detailed Privacy Policy. The platform collects various data types, including personal, transactional, and therapy data, to facilitate its services and enhance user experience. While it applies to visitors, account holders, and therapists on the platform, it doesn’t govern data handling practices of entities not part of Regain or its parent company, Teladoc. 

The collected data, which includes sensitive therapy and health information, is processed for diverse purposes like platform operation, user communication, and more. Regain shares data under specific circumstances, such as legal compliance or platform security, and allows users to opt into data sharing for advertising purposes. 

User’s interactions with therapists are confidential, with certain visibility for quality assurance if consented. The platform also uses data for analytics and advertising, with opt-out options available.

Other Regain Reviews

The Regain Therapy website contains positive reviews on its therapists from satisfied users.

Regain has an average rating of 3.4 stars on TrustPilot based on 155 reviews. Some users praise the platform for its convenience, quality, helpfulness, and therapist professionalism. However, there are some critiques regarding therapist availability, quality, and dissatisfaction with the payment and 7-day free trial. 

Several other websites review this platform, including Forbes, Everyday Health, and VeryWell Mind. Most sites agree that Regain Therapy may be a good option for affordable relationship counseling, especially if partners live in different locations.

Nebula Genomics

Regain Therapy provides counseling with a focus on relationships. Therapy is a way for individuals and couples to learn more about themselves. Another way to investigate an individual’s blueprint is through genetic testing.  

Nebula Genomics believes that the latest genetic technology offers the best advantage to users looking to improve their health. That’s why Nebula provides a comprehensive test highlighting predispositions related to diet, fitness, disease, and much more. With 30x Whole-Genome Sequencing, Nebula sequences 100% of your DNA to get to the root cause of every biological inclination. The test is incredibly accurate and also includes other additions, including ancestry reporting and genome exploration tools. Regularly updated reports ensure that you will not miss the latest genetic research. 

Nebula is not a diagnostic test, but the results are of the highest quality and can be used in consultation with health care professionals.

For only $299 or less, customers will get access to their entire genome, allowing them to continue to ask more questions as more research is conducted. 

Did you like our Regain review? You can read more reviews on our blog and check out our complete guide to the best DNA test kit and other home tests.

You may also be interested in these other online therapy reviews:

  • BetterHelp (various online therapy types)
  • Brightside [coming soon]
  • Calmerry [coming soon]
  • Cerebral [coming soon]
  • Faithful Counseling [coming soon]
  • Pride Counseling [coming soon]
  • Talkiatry [coming soon]
  • Talkspace (counseling and psychiatry services)
  • Teen Counseling [coming soon]

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